Terms and Conditions

Last updated: April 05, 2025

1. Introduction

Welcome to Eydenn. These Terms and Conditions govern your use of our platform and services. By accessing or using Eydenn, you agree to comply with these terms.

2. Definitions

• Eydenn: An online hotel booking platform.
• Host: A user offering accommodations for rent.
• Guest: A user searching for and booking accommodations.
• Service: All features and functionalities provided by Eydenn.

3. Use of the Platform

Eydenn serves as a marketplace connecting hosts and guests for lodging reservations.

• Hosts must provide accurate information about their listings.
• Guests must comply with the host's reservation conditions.
• Users must be at least 18 years old to create an account.

4. Account Registration and Security

To access certain features, users must create an account. You are responsible for safeguarding your login credentials and must notify us of any unauthorized use.

5. Payments, Refunds, and Cancellations

• All payments are securely processed through our payment partners.
• Hosts can choose among different cancellation policies: flexible, moderate, or strict.
• Refunds are issued according to the host's policy.

6. Content Ownership and Intellectual Property

Users retain ownership of their submitted content but grant Eydenn a license to use it for operational and marketing purposes. Unauthorized use of content is prohibited.

7. Responsibilities and Liabilities

Eydenn is a platform that facilitates transactions between users. We are not liable for issues arising between hosts and guests, including booking disputes or property conditions.

8. Modifications to the Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of Eydenn after changes constitutes acceptance of the revised terms.

9. Account Termination and Data Deletion

Users can request account deletion by contacting us at eydenn.af@gmail.com. Personal data will be removed in accordance with our privacy policy.

10. Prohibited Activities

• Posting misleading or false information.
• Engaging in fraudulent transactions or illegal activities.
• Using Eydenn to harass or harm others.
• Bypassing security measures or attempting to access unauthorized data.

11. Limitation of Liability

Eydenn shall not be held responsible for damages resulting from the use of our platform. Users assume all risks related to transactions and interactions with other users.

12. Governing Law and Dispute Resolution

These terms are governed by the applicable laws of the country in which Eydenn operates. Disputes must be resolved through arbitration or legal proceedings in the appropriate jurisdiction.

13. Contact Information

If you have any questions regarding these terms, please contact us at eydenn.af@gmail.com.